MFC-J475DW
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FAQs & Troubleshooting |
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MFC-J475DW
Date: 04/11/2014 ID: faq00100019_000
The message "Replace Ink – B&W (1-sided) Print Only" is appearing on my Brother machine's LCD.
The Replace Ink – B&W (1-sided) Print Only message means that one of your Brother machine's color(colour) ink cartridges has reached the end of its life.
You can use your Brother machine in black & white mode for approximately four weeks, depending on the number of pages you print.
While the Replace Ink – B&W (1-sided) Print Only message appears on your Brother machine's display (hereinafter called LCD), machine operations work in the following ways:
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Printing:
If you click Grayscale in the printer driver's Advanced tab, you can use your Brother machine as a black & white printer. 2-sided printing is not available.
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Copying:
If the paper type is set to Plain Paper, you can make copies in black & white. You cannot make duplex copies when this message appears. 2-sided copying is not available.
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Faxing:
If the Paper Type is set to Plain Paper or Inkjet Paper, the machine will receive and print faxes in black & white.
If someone sends you a color(colour) fax, your Brother machine will request that it be sent in black & white. If the sending machine is able to convert the fax, it will be stored in your Brother machine's memory as a black & white fax.
The machine will stop all print operations, and you will not be able to print until you install a new ink cartridge if:
- The Paper Type is set to anything except Plain Paper or Inkjet Paper.
- You unplug your Brother machine, take out the ink cartridge indicated on the LCD, or open the ink door.
- You check Slow Drying Paper in the Basic tab of your printer driver in Windows.
- You check Slow Drying Paper in the Print Settings tab of your printer driver on your Macintosh.
To clear the Replace Ink message, you must replace the ink cartridge(s) indicated on your Brother machine's LCD.
MFC-J285DW, MFC-J450DW, MFC-J470DW, MFC-J475DW, MFC-J650DW, MFC-J6520DW, MFC-J6720DW, MFC-J6920DW, MFC-J6925DW, MFC-J875DW
If you need further assistance, please contact Brother customer service:
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