FAQs & Troubleshooting

Close

MFC-J4320DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J4320DW

Not your product?

Date: 11/15/2022 ID: faq00002979_006

Configure and use the Scan to Network feature (For Windows)

The Scan to Network feature allows you to scan documents directly to a shared folder on a CIFS server located on your local network or the Internet. The details required to use Scan to Network can be entered by using the Web Based Management to pre-configure and store the details in a Scan to Network profile.

Click the link for steps:
 

 

Scan to Network is available only after Scan to Network profiles have been configured.
 

 

To configure the Scan to Network profiles for the Scan to Network feature:

 

  1. Print the network configuration report to obtain the IP address of the Brother machine. (Click here to see how to print the Network Configuration Report.)
  2. Open web-based management on a computer connected to the same network as your Brother machine. To use web-based management, open a web browser (such as Internet Explorer) and enter in the IP address of the Brother machine from the Network Configuration Report. (Ex: http://[IP address of your machine])
    If you have configured a password on your machine's network card, you must first enter the network password in the Login field at the top of the screen and then press image . By default there is NO password for the Brother machine's network card.

    image
     
  3. Click Scan.
  4. Click the Scan to FTP/Network menu in the left navigation bar.
  5. Choose the Network option for the profile you want to use for Scan to Network.
  6. Under Create a User Defined File Name, you may enter a file name to be used as the prefix for scanned documents. You can store two user defined File Names in addition to the seven preset File Names.
    A maximum of 15 characters can be entered. Deleting a field that is in use will automatically change it to "Node Name".
    Do not use unsuitable characters in the file name (for example: ?, /, \, or *).
     
  7. Once all changes have been made, click Submit.
  8. Click the Scan to FTP/Network Profile menu in the left navigation bar.
  9. Click the Profile Name you want to configure and change the Scan to Network settings.
  10. Enter in the following information:

    Profile Name:
    Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.

    Host Address:
    Type the Host Address (for example: mypc.example.com; up to 64 characters) or the IP address of the CIFS server (for example: 192.23.56.189).

    Store Directory:
    Type the path (up to 60 characters) to the folder on the CIFS server where you want to send your scanned data.

    File Name:
    Choose a file name prefix from the seven preset names provided, or from two user-defined names. The file name used for the scanned document will be the file name prefix you choose, followed by the last six digits of the flatbed/ADF scanner counter and the file extension (for example: "Estimate_098765.pdf").

    Quality:
    Choose a quality setting. If you choose the User Select option, the machine will prompt users to choose a setting each time they use the scan profile.

    File Type:
    Choose the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to choose a setting each time they use the scan profile.

    Scan Size:

    Choose your document size from the list. This is necessary to make sure the scanned file is the correct size.

     

    Scan Long Paper:

    If you want to scan a document printed on long paper using the ADF, choose On. (available only for certain models)

    Skip Blank Page:

    If you want to remove blank pages of the document from the scanning results, choose On. (available only for certain models)

     

    Remove Background Color:

    Choose the level from the list. You can use this feature to remove the background color of documents to make the scanned data more legible.

     

    Use PIN for authentication:
    If you want to protect the profile, check Use Pin for authentication and enter a 4-digit PIN number in the PIN Code field.

    Username:
    Type the user name (up to 96 characters) that has permission to write data to the folder specified in the Store Directory field. If the user name is part of a domain, type the user name in one of the following styles: user@domain or domain\user

    New Password/Retype Password:
    Type the password that has been registered with the CIFS server for the machine. (Up to 32 characters)
     
  11. Click Submit.
  12. You must configure the SNTP (network time server) or you must set the date, time and time zone correctly on the control panel. The time must match the time used by the CIFS Server.

 

To use the Scan to Network feature:

  1. Load your document.
  2. Press Scan > to Network.
  3. Press the Up or Down arrow key to choose one of the Scan to Network profiles listed. If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press OK.
  4. Do one of the following:
    • If the Scan to Network profile is complete, continue to Step 5.
    • If the Scan to Network profile is not complete, the LCD prompts you to enter the missing information. When you finish the settings, continue to Step 5.
  5. Press Start to start scanning.
    The LCD shows the message Connecting. When the connection to the CIFS server is successful, the machine starts scanning.
If you are using the scanner glass, the LCD shows the message Next Page?. To add another page to this scan, press Yes. If there are no more pages to scan, press No.

 

Related Models

MFC-J4320DW, MFC-J4420DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.