FAQs & Troubleshooting

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HL-5370DW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-5370DW

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Date: 09/05/2013 ID: faq00000026_019

How do I clear paper jams?

If paper jams inside the printer, the printer will stop. Check printer's LED indication.

If the Paper LED is flashing and the Status LED is on (Red), this means paper jam occurs in MP Tray, paper tray or inside the printer.


Click here to learn how to clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside.

If the Back Cover LED and the Paper LED are flashing, and the Status LED is on (Red), this means paper jam occurs behind the back cover or inside the printer.


Click here to learn how to clear Jam Rear/ Duplex.

Related Models

HL-5340D, HL-5350DN, HL-5370DW

If you need further assistance, please contact Brother customer service:

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