PJ-863
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FAQs & Troubleshooting |

PJ-863
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Updated:16/09/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Where can I find my Brother printer's serial number?
- 2.Where can I download the latest P-touch Editor for Mac?
- 3.My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4.This printer is not detected when establishing a Bluetooth® connection.
- 5.I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
Latest
These are the latest FAQs, sorted by last update date.
26/08/2025
The Brother Print SDK Demo app will not be available on Google Play™.
25/06/2025
What Android™ mobile application can I use?
25/06/2025
What iOS mobile application can I use?
03/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
28/11/2024
I cannot install the printer driver or print in Windows 11.