PJ-773
FAQs & Troubleshooting |

PJ-773
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Updated:31/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot select my printer in a Brother app when trying to print or configure settings using a USB connection. (Windows 11)
- 2.I cannot print after installing the printer driver using a USB connection. (Windows 11)
- 3.Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
- 4.Printing from a Windows PC or Mac
- 5.Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
Latest
These are the latest FAQs, sorted by last update date.
26/08/2026
What iOS mobile application can I use?
26/08/2026
What Android™ mobile application can I use?
06/08/2026
I cannot select my printer in a Brother app when trying to print or configure settings using a USB connection. (Windows 11)
06/08/2026
I cannot print after installing the printer driver using a USB connection. (Windows 11)
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)