PJ-563
FAQs & Troubleshooting |

PJ-563
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Updated:26/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.What Android™ mobile application can I use?
- 2.How do I install the printer driver from the CD-ROM?
- 3.Paper does not move through the printer even though the motor is running.
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.How do I clean the Print Head and the Platen Roller?
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
What Android™ mobile application can I use?
26/08/2025
The Brother Print SDK Demo app will not be available on Google Play™.
17/09/2024
How do I uninstall the printer driver?
23/07/2024
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
30/05/2024
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.