FAQs & Troubleshooting
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These are the most viewed FAQs, ranked by popularity.
- 1.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2.I cannot save a file downloaded from the Brother support website (For Windows)
- 3.How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4.My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5.Where can I find my Brother printer's serial number?
These are the latest FAQs, sorted by last update date.
Where can I find my Brother printer's serial number?
How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?