MFC-J2310
FAQs & Troubleshooting |

MFC-J2310
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Popular
Updated:23/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 3.After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 4.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5.Configure and use the Scan to Network feature (For Windows)
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Paper Jam" after I removed the jammed paper.
01/10/2026
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
01/10/2026
Wrong Paper
01/10/2026
Use voice mail on the same line as my Brother machine.
01/10/2026
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?