MFC-8860DN
FAQs & Troubleshooting |

MFC-8860DN
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Popular
Updated:24/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
- 2.Can I print from or scan to Android™ Smartphone?
- 3.Can I print from and scan to iPhone, iPod touch and iPad?
- 4.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
30/07/2025
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?