MFC-490CW
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FAQs & Troubleshooting |

MFC-490CW
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Popular
Updated:31/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2.I cannot install the printer driver or print in Windows 11.
- 3.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4.Scan and save a document in PDF format (Scan to File)
- 5.I'm using Macintosh. What is the PreScan option used for?
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
30/07/2025
I am having a problem receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.