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FAQs & Troubleshooting |
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Updated:07/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot verify even if I enter the correct PIN code
- 2.Data cannot be saved to the machine
- 3.I cannot log in even after entering my CanvasWorkspaceID and password for Artspira
- 4.I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 5.The pattern transferred from the Artspira app does not appear on the screen of the machine
Latest
These are the latest FAQs, sorted by last update date.
18/03/2026
How to obtain and input PIN of machine
27/10/2025
M03041601 appears on the Artspira screen.
18/07/2025
List of Error Messages for Artspira app (M#######/E#####)
17/07/2025
When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches.
15/07/2025
M1332001 appears on the Artspira screen.