FAX-2920
FAQs & Troubleshooting |

FAX-2920
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Consumables & Accessories / Routine Maintenance
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Popular
Updated:09/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.I cannot find a file downloaded from the Brother support website (For Windows)
- 3.Change the printer driver settings (Windows/macOS)
- 4.Printing on thick paper or transparencies.
- 5.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
01/10/2026
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
01/10/2026
Change Drum Soon
01/10/2026
What is Distinctive Ring and how do I program it?
01/10/2026
I'm using Mac OS® 9.1-9.2. How can I uninstall the drivers?