DCP-385C
FAQs & Troubleshooting |

DCP-385C
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Popular
Updated:10/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Paper Jam
- 2.The printer status is Offline or Paused.
- 3.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4.Replace Ink
- 5.When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
Latest
These are the latest FAQs, sorted by last update date.
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
16/04/2025
I cannot print from my computer via USB.