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Popular
Updated:10/11/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 2.Can I print from or scan to Android™ Smartphone?
- 3.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 4.Can I print from and scan to iPhone, iPod touch and iPad?
- 5.Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I cannot connect my machine to the wireless network.
01/10/2026
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater