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FAQs & Troubleshooting |
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How To / Troubleshooting
Setup / Settings
Popular
Updated:03/07/2024
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.I cannot install Brother drivers on Debian 10 or later (Linux)
- 3.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
Latest
These are the latest FAQs, sorted by last update date.
27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
28/02/2024
Uninstall the drivers. (macOS 13 or greater)
15/02/2024
Uninstall the ICA driver (macOS 10.13 - macOS 12).
26/12/2023
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
30/11/2023
Install the Output Tray