FAQs & Troubleshooting
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24 Results
1.
How to identify your Operating System (OS).
2.
The scanning speed is slow when scanning from my machine. (Windows)
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
Check the firmware version.
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
Uninstall the Brother Software and Drivers (Windows)
7.
Update the Driver or Firmware for your Brother machine
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
What driver package format is supported by my Linux distribution?
10.
Install the Output Tray
11.
Configure the Scan to Email Feature (Linux)
12.
Where can I download Brother iPrint&Scan application for Mac?
13.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
14.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
15.
Change the brscan5 scan settings using XSane (Linux)
16.
Command List of brscan. (Linux)
17.
Delete a network scanner entry. (Linux)
18.
Uninstall the drivers. (macOS 13 or greater)
19.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
20.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
21.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
22.
Uninstall the ICA driver (macOS 10.13 - macOS 12).
23.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
24.
Important points for specifying the scan area (Linux)