FAQs & Troubleshooting
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23 Results
1.
How to identify your Operating System (OS).
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
What driver package format is supported by my Linux distribution?
5.
Where can I download Brother iPrint&Scan application for Mac?
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Uninstall the ICA driver (macOS 10.13 - macOS 12).
8.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
9.
Command List of brscan. (Linux)
10.
Delete a network scanner entry. (Linux)
11.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
12.
Update the Driver or Firmware for your Brother machine
13.
Uninstall the drivers. (macOS 13 or greater)
14.
Uninstall the Brother Software and Drivers (Windows)
15.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
16.
Install the Output Tray
17.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
18.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
19.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
20.
Configure the Scan to Email Feature (Linux)
21.
Change the brscan5 scan settings using XSane (Linux)
22.
Important points for specifying the scan area (Linux)
23.
Check the firmware version.