PT-2730
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FAQs & Troubleshooting |
PT-2730
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Updated:07/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
- 2.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4.The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 5.Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window