MFC-J6960DW
FAQs & Troubleshooting |

MFC-J6960DW
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Popular
Updated:03/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.(Video) Load Letter, A4 or Executive Size Paper in Paper Tray
- 2.(Video) Load Ledger, Legal or A3 Size Paper in Paper Tray
- 3.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4.I get the “Authentication Error” or “Receiving Error” message when using Microsoft Exchange Online.
- 5.(Video) Load a Paper, Photo Paper or Envelopes in the Multi-purpose Tray (MP Tray)
Latest
These are the latest FAQs, sorted by last update date.
03/18/2026
I cannot print a test page after installing the printer driver. (Windows)
03/17/2026
(Video) Clean the Paper Pick-up Rollers for Paper Tray #2 and Paper Tray #3
03/17/2026
(Video) Clean the Paper Pick-up Rollers for Paper Tray #1
03/17/2026
(Video) Clean the Base Pad
03/17/2026
(Video) Clean the Paper Feed Rollers
