MFC-J6910DW
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FAQs & Troubleshooting |

MFC-J6910DW
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Popular
Updated:08/29/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 2.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3.When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 4.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5.Paper Jam
Latest
These are the latest FAQs, sorted by last update date.
07/30/2025
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
07/30/2025
I am having an issue receiving faxes.
07/30/2025
Why doesn't the machine answer when receiving a call?
04/16/2025
Scan a document using Brother iPrint&Scan. (macOS only)
04/16/2025
Where can I download Brother iPrint&Scan application for Mac?