MFC-9970CDW
FAQs & Troubleshooting |

MFC-9970CDW
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Popular
Updated:10/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4.Replace Toner
- 5.When I try to scan the document, the scanner application crashes. (OS X 10.11)
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
10/01/2026
Can I use voice mail on the same line as my Brother machine?
10/01/2026
Why doesn't the machine answer when receiving a call?
06/01/2026
How to identify your Operating System (OS).
05/08/2026
Uninstall the Brother Software and Drivers (Windows)
