MFC-8420
FAQs & Troubleshooting |

MFC-8420
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Popular
Updated:04/16/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 3.I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 4.I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 5.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
04/16/2025
I cannot print from my computer via USB.
08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
06/01/2023
Delete print jobs from the print queue.
04/26/2023
Check the IP addresses of your PC and the Brother machine