MFC-1815
FAQs & Troubleshooting |

MFC-1815
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Popular
Updated:05/12/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Faint
- 2.What driver package format is supported by my Linux distribution?
- 3.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4.Jam Inside
- 5."Cooling Down" is displayed on my Brother machine's display and the machine stops printing or copying documents.
Latest
These are the latest FAQs, sorted by last update date.
05/08/2026
Uninstall the Brother Software and Drivers (Windows)
04/13/2026
How to identify your Operating System (OS).
03/09/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)