FAQs & Troubleshooting
Search by Keyword(s)
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot print and my printer is identified as an unknown device.
- 2.How do I install/change the label roll?
- 3.How do I connect the printer to my computer using a USB cable?
- 4.How can I reset the printer?
- 5.Using the Printer Setting Tool (for Mac)
These are the latest FAQs, sorted by last update date.
Where can I find my Brother printer's serial number?
How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
What Android™ mobile application can I use?
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.