HL-L6402DW
FAQs & Troubleshooting |

HL-L6402DW
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Popular
Updated:05/26/2026
These are the most viewed FAQs, ranked by popularity.
- 1.(Video) Load A4/Letter paper
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4.Paper is Jammed in the Back of the Machine
- 5.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
05/08/2026
Control Printer Driver settings (only available for Windows)
05/08/2026
Uninstall the Brother Software and Drivers (Windows)
04/13/2026
How to identify your Operating System (OS).
03/30/2026
Print a PDF file with mixed paper sizes from different paper trays (Mac).
03/09/2026
I cannot install the printer driver or print in Windows 11.
