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FAQs & Troubleshooting |
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How-to FAQs
Troubleshooting
Video FAQs
Mobile App
Popular
Updated:02/27/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Tutorial videos on how to use the machine [Video instructions]
- 2.How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3.Maintenance (Oiling the machine) [ Video ]
- 4.Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 5.Embroidery Data Precautions (About the types of embroidery data that can be used.)
Latest
These are the latest FAQs, sorted by last update date.
08/12/2025
Introducing Brother My Stitch Monitor application
07/18/2025
List of Error Messages for Artspira app (M#######/E#####)
07/17/2025
When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches.
07/15/2025
M1332001 appears on the Artspira screen.
06/10/2025
Introducing the Brother Artspira application
