FAX-2920
FAQs & Troubleshooting |

FAX-2920
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Popular
Updated:10/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 3.How do I clean white or black spots on printed documents?
- 4.Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 5.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
10/01/2026
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
10/01/2026
Change Drum Soon
10/01/2026
What is Distinctive Ring and how do I program it?
10/01/2026
I'm using Mac OS® 9.1-9.2. How can I uninstall the drivers?