PT-E500
FAQs & Troubleshooting |

PT-E500
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:08/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2.I cannot print using a HSe cassette.
- 3.Where can I download the latest P-touch Editor for Mac?
- 4.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5.Printing is not possible. (USB connection) (for Windows)
Latest
These are the latest FAQs, sorted by last update date.
07/24/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
07/06/2026
Printing is not possible. (USB connection) (for Windows)
04/13/2026
How to identify your Operating System (OS)
03/06/2026
How to open the Devices and Printers window
03/06/2026
How do I uninstall the printer driver?