DCP-L5500DN
FAQs & Troubleshooting |

DCP-L5500DN
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Popular
Updated:08/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 2.(Video) Load A4/Letter paper
- 3.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
Latest
These are the latest FAQs, sorted by last update date.
07/28/2026
I cannot use some Brother apps or functions. (Windows 11)
06/30/2026
Blank scans or images not displayed when the "Image Correction" setting is enabled in the ICA driver (macOS 26)
06/18/2026
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
06/17/2026
Configuration changes required to install Brother drivers (Windows11)
06/16/2026
I get an error when installing a Brother printer driver (Windows 11)
