DCP-8020
 |
FAQs & Troubleshooting |
DCP-8020
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:08/01/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3.When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 4.I cannot install Brother drivers on Debian 10 or later (Linux)
- 5.The printer status is Offline or Paused.
Latest
These are the latest FAQs, sorted by last update date.
04/16/2025
I cannot print from my computer via USB.
12/13/2024
How to identify your Operating System (OS).
08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
06/01/2023
Delete print jobs from the print queue.
04/26/2023
Check the IP addresses of your PC and the Brother machine