Model discontinued. This page is no longer updated.

DCP-8020

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-8020

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Updated:06/11/2026

These are the most viewed FAQs, ranked by popularity.

  1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  2. 2.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
  3. 3.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
  4. 4.When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
  5. 5.Cannot print after a Windows 10 update (June 2020)

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