DCP-385C
FAQs & Troubleshooting |

DCP-385C
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Popular
Updated:10/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3.Replace Ink
- 4.Can I print from or scan to Android™ Smartphone?
- 5.Scan and save a document in PDF format (Scan to File)
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
I still receive the error message "Paper Jam" after I removed the jammed paper.
10/01/2026
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
10/01/2026
Which E-mail packages are compatible with ControlCenter3?
10/01/2026
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
10/01/2026
Glossy Paper does not feed correctly. What can I do?