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FAQs & Troubleshooting |
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Popular
Updated:02/13/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Replace Pad
- 2.I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 3.Card Jam
- 4.Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 5.TWAIN or WIA errors appear when starting to scan. (Windows)
Latest
These are the latest FAQs, sorted by last update date.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
12/13/2024
How to identify your Operating System (OS).
02/15/2023
Configuring frequently-used scan settings on your computer.
02/15/2023
Can not scan a long document.