FAQs & Troubleshooting
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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.(Video) Replace the Toner Cartridge
- 2.Replace Drum
- 3.Document Jam
- 4.Paper is Jammed inside the Machine
- 5.Toner Low or Prepare New Toner Cartridge
These are the latest FAQs, sorted by last update date.
"Offline" appears on the Status Monitor.
Install the built-in drivers (For Windows 8 and Windows 10)
Change the printer driver settings (Windows/macOS)
The printer status is Offline or Paused.
Change machine settings from your computer.