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How To / Troubleshooting
Setup / Settings
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These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.The printer status is Offline or Paused.
- 3.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4.Download a file from the "Downloads" section and save it to Windows 10 computer.
- 5.I cannot find some option in the Printing preferences. (For Windows)
These are the latest FAQs, sorted by last update date.
The printer status is Offline or Paused.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
Uninstall the drivers. (Mac OS X 10.6 or greater)
Download a file from the "Downloads" section and save it to Windows 10 computer.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)