FAQs & Troubleshooting
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These are the most viewed FAQs, ranked by popularity.
- 1.Scan and save a document in PDF format (Scan to File)
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3.How to identify your Operating System (OS).
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.Can I print from or scan to Android™ Smartphone?
These are the latest FAQs, sorted by last update date.
"Offline" appears on the Status Monitor.
Change the printer driver settings (Windows/macOS)
The printer status is Offline or Paused.
Open the Status Monitor
Open the "Scanners and Cameras" and Properties.