PE-DESIGN 10
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PE-DESIGN 10
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How-to FAQs
Troubleshooting
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Updated:06/13/2025
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 2.Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
- 3.What is the difference between PE-DESIGN 10 and PE-DESIGN NEXT?
- 4.When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.
- 5.I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
Latest
These are the latest FAQs, sorted by last update date.
01/11/2019
I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
01/11/2019
After uninstalling PE-DESING software, only the background image is displayed on the screen.
02/22/2018
I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
01/24/2018
The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
08/10/2016
Precautions for using the "PE-DESIGN Software Key"