DS-640
FAQs & Troubleshooting |

DS-640
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Popular
Updated:08/17/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.Blank scans or images not displayed when the "Image Correction" setting is enabled in the ICA driver (macOS 26)
- 3.Acceptable Documents
- 4.I cannot find a file downloaded from the Brother support website (For Windows)
- 5.When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
Latest
These are the latest FAQs, sorted by last update date.
08/05/2026
Blank scans or images not displayed when the "Image Correction" setting is enabled in the ICA driver (macOS 26)
07/31/2026
Change the General Settings with the USB connection
07/31/2026
Set Up the Brother Machine Using Remote Setup (Mac)
07/31/2026
Set Up the Brother Machine Using Remote Setup (Windows via USB)
07/31/2026
Load Non-standard Size Document
