FAQs & Troubleshooting
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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 2.Document Jam
- 3.What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5."Multifeed detection" or "Multifeed Detection Error"
These are the latest FAQs, sorted by last update date.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
A gray line or margin appears on the side of the scanned document.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
Open the "Scanners and Cameras" and Properties.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)