PT-9600
FAQs & Troubleshooting |

PT-9600
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Updated:10/05/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I transfer label or slip templates?
- 2.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 3.The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 4.How do I transfer label templates with P-touch Transfer Express?
- 5.My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
Latest
These are the latest FAQs, sorted by last update date.
09/11/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
08/26/2026
How do I transfer label or slip templates?
07/06/2026
Printing is not possible. (USB connection) (for Windows)
05/28/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
04/13/2026
How to identify your Operating System (OS)