RJ-3050
FAQs & Troubleshooting |

RJ-3050
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Updated:26/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 2.I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 3.Where can I find my Brother printer's serial number?
- 4.P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5.How to charge the rechargeable Li-ion battery
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
