DS-620
FAQs & Troubleshooting |

DS-620
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Popular
Updated:27/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Change the image settings. (Using DSmobileCapture)
- 2.Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
- 3.I cannot find a file downloaded from the Brother support website (For Windows)
- 4.My scanner gets warm.
- 5.Cannot find the scanner (Error Code 2019: Initialization Failed)
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
13/12/2024
How to identify your Operating System (OS).
21/03/2024
Uninstall the scanner drivers (OS X 10.10 or greater).
21/03/2024
Cannot find the scanner (Error Code 2019: Initialization Failed)
27/02/2024
I cannot install the scanner drivers.