PT-2420PC
FAQs & Troubleshooting |

PT-2420PC
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Updated:27/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 2.Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 3.The tape got jammed or stuck in the printer.
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
Latest
These are the latest FAQs, sorted by last update date.
05/01/2026
How is the print head cleaning cassette used?
03/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
27/09/2024
Where can I find my Brother printer's serial number?
17/09/2024
How do I uninstall the printer driver?
23/07/2024
I cannot install the printer driver because the installation stops after I connect the printer to my computer.