PJ-863
![]() |
FAQs & Troubleshooting |

PJ-863
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:17/06/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 2.I cannot save a file downloaded from the Brother support website (For Windows)
- 3.What Android™ mobile application can I use?
- 4.How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 5.Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
Latest
These are the latest FAQs, sorted by last update date.
03/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
19/02/2025
What iOS mobile application can I use?
28/11/2024
I cannot install the printer driver or print in Windows 11.
15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
27/09/2024
Where can I find my Brother printer's serial number?