MFC-7860DW
FAQs & Troubleshooting |

MFC-7860DW
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Popular
Updated:15/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2.I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 3.JAM INSIDE
- 4.Black lines down the page
- 5.When I try to scan the document, the scanner application crashes. (OS X 10.11)
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
08/05/2026
Uninstall the Brother Software and Drivers (Windows)
09/03/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
03/03/2026
I cannot start ControlCenter4.
