MFC-685CW
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FAQs & Troubleshooting |

MFC-685CW
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Popular
Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2.The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 3.Uninstall the drivers (Windows)
- 4.Set up an outgoing message for Fax/Tel Mode.
- 5.I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.
15/04/2025
I can print but cannot scan via network. (For Mac)