QL-500
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FAQs & Troubleshooting |

QL-500
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Updated:18/05/2022
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS) for Windows or Mac
- 2.How to use Excel data to print labels (P-touch Editor 4.2 for Windows)
- 3.Where can I find my Brother printer's serial number?
- 4.Labels are jammed in the cutter or are not ejected correctly after printing.
- 5.During the installation of P-touch Editor 5.1, the message "uninstall the previous version of the software" appears.
Latest
These are the latest FAQs, sorted by last update date.
02/05/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
26/04/2022
I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
18/04/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
31/03/2022
How to delete the registry information and files related to the printer driver
28/03/2022
I connected multiple printers of the same model to one computer but can only print from one of them.