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FAQs & Troubleshooting |
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Updated:23/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Data cannot be saved to a USB flash drive
- 2.Data cannot be transferred even though the machine number has been input. (M5622201)
- 3.Multiple data cannot be transferred to the machine at once
- 4.[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 5.How to change the file name
Latest
These are the latest FAQs, sorted by last update date.
18/03/2026
How to obtain and input PIN of machine
27/10/2025
M03041601 appears on the Artspira screen.
18/07/2025
List of Error Messages for Artspira app (M#######/E#####)
17/07/2025
When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches.
15/07/2025
M1332001 appears on the Artspira screen.