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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.The scan quality is poor.
- 2.Change the image settings. (Using DSmobileCapture)
- 3.Calibrate your scanner.
- 4.Clean the inside of the machine.
- 5.Cannot find the scanner (Error Code 2019: Initialization Failed)
These are the latest FAQs, sorted by last update date.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
I cannot save a file downloaded from the Brother support website (For Windows)
I cannot install Brother drivers on Debian 10 or later (Linux)
How to identify your Operating System (OS).
Install PaperPort™ 12SE onto Windows 10.