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FAQs & Troubleshooting |

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Consumables & Accessories / Routine Maintenance
Popular
Updated:16/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I get the “Authentication Error” or “Receiving Error” message when using Microsoft Exchange Online.
- 2.(Video) Replace the Roller Kit
- 3.What is the default password for my BRAdmin, Remote Setup or Web Based Management?
- 4.I cannot set up my machine using Brother Mobile Connect app. (Android™)
- 5.Wireless setup is requesting a WPS PIN to complete the setup
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
08/05/2026
Uninstall the Brother Software and Drivers (Windows)
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
23/01/2026
What is Power PDF?
20/01/2026
Where can I download Brother iPrint&Scan application for Mac?
