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FAQs & Troubleshooting |

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Popular
Updated:21/03/2025
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2.What is Brother iPrint&Scan?
- 3.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4.Duplex (two-sided) scan
- 5.Your Scanner Cannot Be Detected on the Network During Installation
Latest
These are the latest FAQs, sorted by last update date.
11/03/2025
What is the default password for my Brother machine?
03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
19/02/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)
19/02/2025
My Brother machine is unresponsive.
19/02/2025
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)