PT-9700PC
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FAQs & Troubleshooting |
PT-9700PC
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Updated:04/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Where can I find my Brother printer's serial number?
- 2.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3.The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 4.How do I transfer label or slip templates?
- 5.I cannot install the printer driver or print in Windows 11.
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window