PJ-863
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FAQs & Troubleshooting |
PJ-863
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Updated:06/12/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot install the printer driver or print in Windows 11.
- 2.How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3.The text is not displayed correctly, or the printed label is blank. (iPrint&Label, P-touch Design&Print 2, Smooth Print and Pro Label Tool for iOS)
- 4.How do I switch to and use the mass storage mode?
- 5.How do I clean the platen roller?
Latest
These are the latest FAQs, sorted by last update date.
05/28/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
04/13/2026
How to identify your Operating System (OS)
03/06/2026
How to open the Devices and Printers window
03/06/2026
I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
03/06/2026
How do I uninstall the printer driver?
