PJ-863
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FAQs & Troubleshooting |

PJ-863
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Updated:06/17/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2.How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 3.I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 4.This printer is not detected when establishing a Bluetooth® connection.
- 5.I cannot install the printer driver or print in Windows 11.
Latest
These are the latest FAQs, sorted by last update date.
04/03/2025
Can I directly operate my printer from a self-developed application software and print a label?
02/19/2025
What iOS mobile application can I use?
11/28/2024
I cannot install the printer driver or print in Windows 11.
10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
09/27/2024
Where can I find my Brother printer's serial number?